So I am going to say up front. I know exactly what I am writing about today. Of course it came to me in the shower. Since I know I have already peeked the interest of my co-workers. Let's get on with it.
Well I try really hard to follow some rules that I laid out when I started writing this blog. Never to use any one's name in a way that might be hurtful. Some may believe I have broken it but trust me. There are a lot more names that I could of said that I did not. But this is about friends and even though I don't like to name names I have realized recently that with all the pain I have gone through in the last few years one thing that I have found is friends.
My Brighthouse friends are slowly becoming as my Eckerd friends are so dear to me. Unlike Eckerd I am no longer the youngest one in the group. Sometimes I feel like the old lady of the bunch.
The first day May 21, 2012. I did not know what I was in for. I had not worked in a year and well to say the least the last few weeks before starting a new job were stressful. I walked into the lobby that morning of a nice size office building and thought you can do this Jeanne. My first concern as I waited was that I would be the only female in the training class but as I looked around at the others waiting knowing that they were most likely there for the same thing I was to start a new job at a new company. Not knowing anyone is the worst but our trainer came and got us and I think we were as destine to have Mike as our trainer as we were to all be in this training class together. Now Brighthouse provided us with about 6 weeks of training. So by the time you are on the phone with a customer you feel like you know what you are doing and it is not your first day. So you really get to know the people you are training with.
So because I can I am going to name the people of our training class. I know you are thinking why well because they all have played a part in the me that is here today. I know I still struggle with a lot of stuff but when I think of where I have been I am getting someplace. Now in most instances I imagine training classes come and go. I heard people say after we were on the phones not very long. Oh, I have been here 6 months and am the only one left from my training class. Well this is where I think we are different. Of the 15 people in our training class which was one of the largest classes to date there are still 12 of us working for Brighthouse. Monica left after a week on the phone and until a few months ago all the rest of us were still working for the company. The person that sat next to me Mindy moved out west where her family is from and Faye just recently retired. Now that still leaves Natasha, Tom, Arlene, Tracey, Mary Ann, Savvas, Art, Orlando, Steve, Steven, Twan and myself. So why does this matter. Well I was thinking of how we all started out together and I am sure most move on and go their separate ways after training but for some reason we all keep up with one another. If you have ever worked in a call center you would know that longevity is not what most employees are known for but here this bunch of people have hung in there. Some still on the phones. Some work from home and love the freedom of that and others have found other departments. Not to say we are not all on the phone all the time but doing different things other than talking directly to customers and fixing their troubles over the phone.
I was thinking of my memory and how I remember things is because I think about them. I think of these people fondly and on that first day never would have imagined that not only was I standing there waiting to start a new job with a bunch of strangers but that they would actually become friends.
The office I work in now has three people in it from my training class and two more work downstairs. But here again I have found people that I truly call friends. Now yesterday was not a good day for me. I was having a rough time just getting through. I was routing I did have a hard route but I felt like I could not do it. But here is where the friends come in. The supervisor came back and got me to a place where I could focus and assured me that we could get everything done and the person next to me asked if she could help and the next thing I knew my jobs were getting out. Now I wasn't done there but on my lunch another co-worker came out and listened to me babble on about what a bad day I was having and sent me a picture of a beach with the message that I can do it. I know to some these things would not add up to much but for me it was the world. I know I am not like everyone else and sometimes that is hardest for me to get by. But these people all have decided one for all and all for one. And no matter who needs it we are there for each other every day.
Now almost 3 years in with Brighthouse I am part of a team that I am truly proud of. I have friends and co-workers alike that not only help me out but I would do anything for them. I have never been one to have a lot of friends. Better good ones than a bunch. But today I feel like I have a bunch of good friends that I work with everyday. And am blessed to have them each and every one of them.
So I thank Brighthouse for hiring me and I thank all the people that I have met along the way for truly being Good Friends.
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